GOT QUESTIONS? WE’VE GOT ANSWERS
Our FAQ page covers the most common questions about our products, services, and processes. Find quick answers to help you get the most out of our offerings.
GENERAL QUESTIONS
What type of performance plastics do you manufacture?
Polymer Industries is proud to offer a diverse range of performance plastics to cater to a wide array of industrial needs. Our portfolio includes Ultra-High Molecular Weight polyethylene Ultra-High Molecular Weight Polyethylene, high-density polyethylene High Density Polyethelyne, Nylon, Acetal, and an extensive selection of additional product formulations known for their exceptional performance characteristics.
What industries do you serve?
Our performance plastics are used in many industries, primarily: Agricultural, Automotive, Construction, Chemical, Food & Beverage, Heavy Equipment, Marine, Material Handling, Medical, Mining, Oil & Gas, Pulp & Paper, Sign, Sports & Recreation, Transportation, and Water & Waste Water.
Can we match competitor pricing?
Our Inside Sales Team is here to assist you! Reach out to them at 256-657-5197 to discuss how we can earn your business through our product knowledge, exceptional quality, and dedication to your future success. Let us work together to find the best solution for your requirements.
What are your standard colors and finishes?
Our standard colors and finishes vary by product and are listed on our individual brochures; product samples are available. Custom color matching is also available for a fee.
Technical and Compliance Questions
What are your manufacturing capabilities?
Polymer Industries manufacturing capabilities include sheet extrusion, ram extrusion, compression molding, pultrusion, annealing and fabrication. Our manufacturing knowledge allows us to not only produce sheets, rods, and profiles but also to convert these products through our state-of-the-art fabrication equipment to whatever stage of completion required by our customers. For example, we can produce sheets, cut to size blanks, or the finished parts themselves.
Do your materials comply with industry standards and regulations?
Yes, our materials comply with relevant industry standards and regulations, including REACH, RoHS, ASTM, and FDA requirements where applicable.
What technical support do you offer for material selection, application engineering, and
troubleshooting?
Our Inside Sales Team offers a wealth of product information because our team averages over 10 years of experience in the performance plastics industry.
Where can I find specification and Safety Data Sheets?
Where can I find matching recommendations for your products?
How do I clean the product?
Most of our products can be cleaned with standard household disinfectants. (Please test a small
area to be sure there are no issues).
What are standard tolerances?
The industry standard is +/-10% for thickness and compression molder product and +/- 6% for extruded products.
What is your warranty?
Polymer Industries guarantees the product to be within the tolerances, color and size ordered. Polymer Industries makes no warranties expressed or implied, with respect to the use of such information or the use of the specific material identified here in combination with any other material or process, and assumes no responsibility therefore.
Shipping Information
What is the standard lead time?
This is a variable question. Lead times are given at time of quote. We have an extensive inventory strategically placed in warehouses ready to ship.
What is the lead time for custom orders?
Lead times vary depending on the complexity and volume of the order. Please contact our Inside Sales Team for product questions and for specific lead time information.
Where do materials ship from?
All shipments originate in the United States.
Product may ship from:
Henagar, Alabama 35978
Bolingbrook, Illinois 80007-3567
Salt Lake City, Utah 84104-4702
Tacoma, Washington 98409-7630.
Can you drop ship to my customer’s location?
Yes, and there is no additional fee to drop ship.
Can I pick up at your location?
Yes, if prescheduled by the distributor.
Can we cut in half for UPS shipments?
Yes.
How many sheets to a skid?
This varies by the gauge and size of the material. For example: ¼” 5’ x 10’ sheets are 40 per skid, and ½” 5’ x 10’ sheets are 20 per skid. (Average weight: 2,500 pounds)
Do you offer global shipping?
Yes, we offer global shipping to ensure our performance plastics reach customers worldwide.